Angshumala Sarmah

Knowledge Manager, Professional Services.

Generative AI has already caused significant disruption across various industries, and its impact on the field of knowledge management is inevitable. Whether in enterprises, organizations, or individual knowledge repositories, change is on the horizon. The adoption of generative AI tools will significantly influence how we manage knowledge. Emphasizing effective tagging and the acquisition of high-quality content will be crucial, as these AI tools consume substantial energy. To build a sustainable and climate-friendly knowledge ecosystem, it is essential to be mindful of what we choose to preserve. Additionally, these tools will work best when the content quality is high.

As a knowledge professional, my vision for this new era is to help build and sustain a knowledge ecosystem that is sustainable, driven by quality, and leverages technology to deliver the best experience. From an action point of view, this involves learning more about how these tools work, understanding their intersection with knowledge management, revisiting concepts around taxonomy, tagging, and archiving, and driving innovation to capture the best of our tacit and explicit knowledge.

Keywords: AI, Gen AI, Sustainable development, Knowledge Concepts, Acquiring content